Rental refund policy

 

Within 24hr of purchase 100% refund! On all items

 

14+ days before pick up date/time

  • Your rental price less $1.00 and 5% of the total rental price

 

7 days before pick up date/time

  • 50% of your rental total back, less $1.00 and 5% of the total rental price

 

6 to 3 days  before pick up date/time

  • 30% of your rental total back, less $1.00 and 5% of the total rental price

 

48 hrs before pick up date/time

  • No money back

Rental date change policy

 

If you would like to change or reschedule your order.

( subject to availability and dates)

 

28+ days before original booking pick up date/time

  • Free

14+ days before original booking pick up date/time

  • $5

7 days before original booking pick up date/time

  • $10

6 to 3 days before original booking pick up date/time

  • $20

48 hrs before pick up date/time

  • No money back

Rental Refund

Example: You rented 100.00 worth of camping gear and want to rebook 16 days before your pick up date/time.

Cost

5% of 100= $5
plus a $1 fee

total
100- $6= $94.00

Cost to Re book your rental

You rented 100.00 worth of camping gear and want to cancel 16 days before your pick up date/time.
cost to re book = 5$

Need to re book or get a refund?

Step one:
Gather your order name, email and order number for your email.

Step two:
Send us an email Hi @westcoastgear.ca with your request and any details.

Responses can take up to 48hs