Rental refund policy
Within 24hr of purchase 100% refund! On all items
14+ days before pick up date/time
- Your rental price less $1.00 and 5% of the total rental price
7 days before pick up date/time
- 50% of your rental total back, less $1.00 and 5% of the total rental price
6 to 3 days before pick up date/time
- 30% of your rental total back, less $1.00 and 5% of the total rental price
48 hrs before pick up date/time
- No money back
Rental date change policy
If you would like to change or reschedule your order.
( subject to availability and dates)
28+ days before original booking pick up date/time
- Free
14+ days before original booking pick up date/time
$5
7 days before original booking pick up date/time
$10
6 to 3 days before original booking pick up date/time
$20
48 hrs before pick up date/time
- No money back
Need to re book or get a refund?
Step one:
Gather your order name, email and order number for your email.
Step two:
Send us an email Hi @westcoastgear.ca with your request and any details.
Responses can take up to 48hs